Meet our Heroes

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Elliot

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Eva

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NanNan

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Meet our Heroes - Elliot - Eva - NanNan -

Meet the Here Heroes.

Welcome to Shanghai and China with Here, enjoy a seamless stay with our Here “Heroes”, your dedicated concierge to support you during your stay with us.

Green WhatsApp chat button with white speech bubble and phone icon

Portrait of a young man with short brown hair, fair skin, blue eyes, smiling, wearing a dark blue sweater, against a beige background.

A woman with curly blonde hair wearing white sunglasses, a purple tank top, and a blue patterned shirt, smiling on a boat in the water with cliffs in the background.

Eva. 🇫🇷

Meet Eva, passionate about travel and adventure, she speaks French, English, and Dutch.

A smiling man with a bald head wearing a light gray blazer standing outdoors with green plants and brick building in the background.

Elliot. 🇧🇪

Meet Elliot, he speaks 8 languages, live in Shanghai for 5+ years and is a professional host and magician.

A woman with red hair wearing a white beanie and black coat holding a camera, standing on a city sidewalk with trees and parked motorcycles in the background.

Meet NanNan, – Language & Culture Expert | Licensed Tour Guide | Founder of Mandarin Plus

NanNan. 🇨🇳

Discover a 360 degrees solution from the accommodation search to your departure and everything in between.

Welcome to China and Shanghai with our Here heroes, meet your Hero and begin your journey hassle free with their support from accommodation search, installation and all support needed during your stay.

Modern living room with white walls, a large white sofa with brown and white pillows, a light wooden coffee table with a white vase with branches, a black and white leopard artwork on the wall, large overhead paper lantern lights, a flat-screen TV, and various chairs and ambient lighting.

Get your New Home.

Our Here Heroes helps you with:

Find and secure your accommodation

Support during the overall process with payments and contracts

Diagram showing the rules and layout for a game of chess with labels indicating the various pieces and their positions.

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Soft Landing.

Our Here Heroes helps you with:

Support during the check-in

Support with buying the essentials for your flat if anything is missing

Help you setup your Wifi and home insurance

Black silhouette of a person performing a front flip on a skateboard.

A young man is looking at his smartphone with a surprised or confused expression, standing in a dimly lit area with sunlight casting shadows through blinds.

Ongoing Support.

Our Here Heroes helps you to:

All the questions during your stay

Support for the check-out and leaving China hassle free

Note: The Here “Hero” service is an optional add-on designed to assist you at every stage of your journey, in your native language — perfect for first-time travelers abroad or those on their first expatriation.

Welcome to Shanghai and China with Here, enjoy a seamless stay with our Here “Heroes”, your dedicated concierge to support you during your stay with us.

A transparent pricing that grows with your needs.

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Premium.

Get a Hero to support you from housing search to your check-in.

299,00€

From

One-time fee, non refundable

What’s included?

✔️ One to One Video Call - Your Hero will tell you everything you need to know before coming to live in China.

✔️ Airport Pick-Up - A driver will come pick you at the airport and drive you at your apartment.

✔️ Check-in & Tour - Your hero will be there at the check-in and then show you around your neighborhood, share tips and show you the best spots.

✔️ Police Registration - Your hero will help you with the police registration procedure.

✔️ App Setup - Your Hero will help you configure your App, checking if you're able to pay with Alipay, configure your address to have food deliveries, etc.

Essentials.

Get a Hero to buy all the essentials and support with administrative tasks.

349,00€

From

One-time fee, non refundable

What’s included?

✔️Bed Essentials - Including blanket, cushions and bed sheets. We check for the right size with the landlord.

✔️Bathroom Essentials - Including towels, bathroom carpet, trash bin, toilet paper, toilet brush.

✔️Kitchen Essentials - Including plates, bowls, glasses, forks, knives, spoons, pots and pans.

✔️Cleaning Essentials - Including sponge, mop, bucket, broom and cleaning spray.

✔️Admin Support - WiFi installation, home insurance subscription, health insurance subscription, SlM card purchase and bank account opening.

Secure your Accommodation Now.

Get in touch with our team to start looking for your new home in Shanghai with Here.

Book Now

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